How I got my MTN Line Working Again

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In the early hours of today, these was massive barring of MTN lines. My line was affected as well.

Note: Government asked MTN to unbar the lines, however, if your NIN is not properly linked, you might still get barred in future. That is why this post is really about.

I visited the official page for NIN linkages - https://ninlinking.mtn.ng/

After trying to fill the form, the form said my line does not exist.

’I then proceeded to try out the other option which is:

#996*NIN#

After doing this I received a message from MTN saying:

Thank you for providing your VNIN ***023423432332 and consent to update your record with your NIN records.SMS Confirmation will be sent once NIN is verified and linked to your line.

4 hours later, my line started working again, I could make calls and use my line normally.

I then went back to this page https://ninlinking.mtn.ng/

and filled the form again, this time I got OTP and the page showed that my NIN was not linked (and I was sure I linked it years ago on a long queue in MTN office), so I just provided the information again.

And I got the success message below:

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After all those steps I got this:

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Also using *996# also confirms that my line has been properly linked with NIN

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And last but not the least, I had to put my phone in aeroplane mode and back, this got it working properly again.

luhan

Yeahhh the way MTN lines were barred was massive. I wasn’t affected tho.

luhan

luhan I heard that there is a place on the mtn app where one can confirm if their nin has been successfully linked.

dhtml

luhan yes there is, MTN provide different ways of doing this.

The issue here is, my line was actually linked before. Something happened, maybe they lost some data.

luhan

dhtml their backend developer didn’t store data well😂

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luhan possible too, or the storage lost data